Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and radiantquasar B.V. ("radiantquasar", "we", "us", or "our") regarding your use of our website, services, and products. By accessing our website, engaging our services, or entering into any agreement with radiantquasar, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services. These Terms apply to all visitors, users, and others who access or use our services, whether as individuals or on behalf of an organisation.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

2. Company Information

radiantquasar is a private limited company (B.V.) incorporated and registered in the Netherlands with the following details:

3. Services Description

radiantquasar provides e-commerce solutions and related services including but not limited to:

• E-commerce platform development and customisation
• Digital marketing and search engine optimisation services
• Technical support and maintenance services
• Website design and development
• Consulting and advisory services related to e-commerce
• Third-party integrations and custom development

Specific services, deliverables, timelines, and pricing are defined in individual service agreements or proposals. These Terms govern all services provided by radiantquasar unless specifically superseded by written agreement.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with appropriate notice to affected clients.

4. User Obligations

By using our services, you agree to comply with all applicable laws, regulations, and these Terms. You are responsible for ensuring that your use of our services does not violate any applicable legal requirements.

Prohibited Activities

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include but are not limited to:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights of others
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorised access to our systems
• Interfering with the proper functioning of our services
• Using our services to compete directly with radiantquasar

Client Responsibilities

• Providing accurate and complete information
• Maintaining the confidentiality of account credentials
• Promptly notifying us of any security breaches
• Cooperating in good faith during service delivery
• Making timely payments for services rendered
• Complying with all applicable data protection laws

5. Intellectual Property

All intellectual property rights in our website, services, software, documentation, and related materials remain the exclusive property of radiantquasar or our licensors. This includes but is not limited to copyrights, trademarks, trade secrets, patents, and proprietary methodologies.

Client Content

You retain ownership of any content, data, or materials you provide to us ("Client Content"). By engaging our services, you grant radiantquasar a non-exclusive, royalty-free licence to use, modify, and display Client Content solely for the purpose of providing services to you.

Work Product

Upon full payment for services, you will receive the agreed-upon deliverables and associated rights as specified in your service agreement. However, radiantquasar retains ownership of our general methodologies, know-how, and any improvements to our proprietary systems.

Trademark Usage

The radiantquasar name, logo, and related trademarks are protected intellectual property. You may not use our trademarks without prior written permission, except as necessary to identify radiantquasar as the provider of services.

6. Payment Terms

Payment terms are specified in individual service agreements or invoices. Unless otherwise agreed, payment is due within 30 days of invoice date. Late payments may incur additional charges and may result in suspension of services.

All prices are quoted in Euros (EUR) and exclude applicable taxes unless otherwise stated. You are responsible for any applicable taxes, duties, or fees related to your purchase of services.

We reserve the right to modify our pricing with reasonable notice. Price changes will not affect services already contracted under existing agreements.

7. Confidentiality

Both parties acknowledge that they may have access to confidential information during the course of our business relationship. Confidential information includes technical data, business strategies, client lists, and any information marked as confidential.

Each party agrees to maintain the confidentiality of such information and use it solely for the purpose of fulfilling obligations under these Terms or any service agreement.

This confidentiality obligation survives the termination of our business relationship and continues for a period of five years thereafter.

8. Limitation of Liability

To the maximum extent permitted by applicable law, radiantquasar's total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for the specific services giving rise to the claim in the twelve months preceding the claim.

In no event shall radiantquasar be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, even if we have been advised of the possibility of such damages.

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless radiantquasar, our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of our services in violation of these Terms
• Your violation of any applicable laws or regulations
• Infringement of third-party rights by your content or activities
• Any negligent or wrongful act or omission by you or your representatives

This indemnification obligation survives the termination of these Terms and any service agreements.

10. Termination

Either party may terminate ongoing services with reasonable notice as specified in the applicable service agreement. In the absence of specific termination provisions, either party may terminate with 30 days written notice.

radiantquasar may immediately terminate or suspend services if you breach these Terms, fail to make required payments, or engage in activities that could harm our business or reputation.

Upon termination, you remain liable for all accrued charges and obligations. We will provide reasonable assistance in transitioning services, subject to payment of applicable fees.

Provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property rights, confidentiality obligations, and limitation of liability.

11. Force Majeure

Neither party shall be liable for any delay or failure to perform obligations under these Terms due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures.

The affected party must promptly notify the other party of such circumstances and use reasonable efforts to mitigate the impact. If such circumstances continue for more than 60 days, either party may terminate the affected services with written notice.

12. Governing Law

These Terms and any disputes arising from or related to our services shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Any legal proceedings related to these Terms or our services must be brought exclusively in the competent courts of the Netherlands, and both parties consent to the jurisdiction of such courts.

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations and, if necessary, mediation conducted in accordance with the rules of the Netherlands Mediation Institute.

13. General Provisions

Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between the parties and supersede all prior or contemporaneous communications and proposals.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. radiantquasar may assign these Terms in connection with a merger, acquisition, or sale of business assets.

Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

14. Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please use the following information: